Frequently Asked Questions

 If you have more questions after looking through these Frequently Asked Questions please contact me.

 
 
 
 

I am not sure what package I should book?

Book in a FREE 15min call where we can discuss which package would suit you best. 

How long before the live session do I need to sit the questionnaire?

You are required to sit the questionnaire at least 72 hours prior to your call to allow me to get you results and prepare for our session. Within 24hours of the test being completed you will be emailed your report for you to read over if you wish to before our session.  

Do I have to do the questionnaire in one sitting?

Due to the nature of the questionnaire it is best to find 25-40mins of time where you will not be interrupted to do the test as it can impact the results as the test is timed.  

Do I need to be a business owner to work with you?

No, most of the clients I have have their own business however I have worked with consultants that work for companies that have wanted to learn about their enneagram to learn how they show up at work and how to interact with their colleagues better. 

Can I get a refund if I don’t like my results?

Unfortunately you cannot get a refund for the Understand you Enneagram and Amplify Your Business package after you complete the questionnaire as I purchase it on your behalf after you book your session. If you do not think your results are correct, there is a chance you have been mistyped and we can work through this in your session. 

If you purchase the Embody Your Enneagram Package and have done the initial call and decide that you do not wish to continue coaching and would like a refund, you are able to request a partial refund of 65% of the package if it is requested at least 7 days prior to your second call. After your second call the remaining 4 sessions are unable to be refunded however they can be transferred to someone else. 

I already know my enneagram type, do I need to do the questionnaire?

Yes, I utilise the iEQ9 questionnaire prior to coaching as it gives me a more comprehensive result than knowing only your enneagram type. However if you have already done the iEQ9 questionnaire recently email me before you book your package as you wont need to do the questionnaire again.

Do I have to do a questionnaire or can I just have a session to find out my type? 

I choose not to work with clients without having them do the iEQ9 questionnaire as it is an effective way for me to gain knowledge of all of the aspects of a person’s enneagram type, subtype, tricentric type etc which would typically take multiple sessions to determine without. 

What if something comes up and I can’t make my session?

I get it, life happens and unexpected things come up, however I do ask that you please let me know as soon as you can if you need to reschedule your session. Due to the nature of being required to do the questionnaire prior to your session I will most likely be unable to fill your spot unless I have 5 days notice so please choose your session times carefully. If you simply do not turn up to your session, it will be forfeited. 

Is the enneagram helpful in workplaces? 

Yes, knowing your enneagram type can be useful in workplaces especially when it comes to relationships and understanding communication and feedback styles.

I will be producing a pamphlet to hand out to employers in the near future with all the benefits. If your workplace is open to investing in a package as professional development please email hello@samanthajaecoaching.com and I can arrange to invoice your workplace directly.